{"id":76422,"date":"2024-10-11T14:21:13","date_gmt":"2024-10-11T19:21:13","guid":{"rendered":"https:\/\/prcp.com.pe\/?page_id=76422"},"modified":"2025-09-19T02:01:14","modified_gmt":"2025-09-19T07:01:14","slug":"consumer-law","status":"publish","type":"page","link":"https:\/\/prcp.com.pe\/en\/services\/consumer-law\/","title":{"rendered":"Consumer Law"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_row_inner][vc_column_inner width=&#8221;2\/3&#8243;][lab_heading title_tag=&#8221;H1&#8243; title=&#8221;Consumer Law&#8221; el_class=&#8221;no-relleno&#8221;][\/lab_heading][vc_column_text]<\/p>\n<p style=\"text-align: justify;\"><span lang=\"EN-US\" data-olk-copy-source=\"MessageBody\">At Payet, Rey, Cauvi, P\u00e9rez Abogados, we have the most comprehensive and recognized consumer protection practice among the full-service firms in the country. We advise local and international clients on regulatory compliance, periodic legal advice, call-backs, recalls and large-scale consumer complaints, as well as administrative and judicial litigation (including class actions).\u00a0<\/span><span lang=\"EN-US\">\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span lang=\"EN-US\">We have successfully represented clients in emblematic cases and ex officio investigations in various industries, such as retail, construction, food and beverages, telecommunications, automotive, real estate, financial services, health, insurance, wealth management, education, transportation, e-commerce and pharmaceutical.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span lang=\"EN-US\">Our extensive experience in the implementation and audit of Consumer Protection Compliance Programs has allowed us to develop, coordinate and manage effective programs for local and international companies.\u00a0<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1577380771585{margin-top: 0px !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-77916 size-full\" src=\"https:\/\/prcp.com.pe\/wp-content\/uploads\/2025\/09\/Logos-consumidor.png\" alt=\"\" width=\"201\" height=\"371\" srcset=\"https:\/\/prcp.com.pe\/wp-content\/uploads\/2025\/09\/Logos-consumidor.png 201w, https:\/\/prcp.com.pe\/wp-content\/uploads\/2025\/09\/Logos-consumidor-163x300.png 163w\" sizes=\"auto, (max-width: 201px) 100vw, 201px\" \/>[\/vc_column_text][vc_column_text css=&#8221;&#8221; el_class=&#8221;quote&#8221;]<\/p>\n<blockquote>\n<p style=\"text-align: left;\"><em>&#8220;Logran un equilibrio justo entre las consideraciones legales y nuestra visi\u00f3n de negocio&#8221;<\/em><\/p>\n<\/blockquote>\n<p style=\"text-align: right;\"><strong>Chambers Latin America 2025<\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][lab_heading title_tag=&#8221;H3&#8243; title=&#8221;Contacts&#8221;][\/lab_heading][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;contactos&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;7020&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1728686078645{margin-bottom: 10px !important;padding-bottom: 0px !important;}&#8221; link=&#8221;https:\/\/prcp.com.pe\/en\/partner\/patron-carlos\/&#8221;][vc_custom_heading text=&#8221;Carlos Patr\u00f3n&#8221; font_container=&#8221;tag:h3|font_size:13px|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221; link=&#8221;url:https%3A%2F%2Fprcp.com.pe%2Fen%2Fpartner%2Fpatron-carlos%2F|target:_blank&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;50683&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1728686043456{margin-bottom: 10px !important;padding-bottom: 0px !important;}&#8221; link=&#8221;https:\/\/prcp.com.pe\/en\/partner\/loret-de-mola-julia\/&#8221;][vc_custom_heading text=&#8221;Julia Loret de Mola&#8221; font_container=&#8221;tag:h3|font_size:13px|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221; link=&#8221;url:https%3A%2F%2Fprcp.com.pe%2Fen%2Fpartner%2Floret-de-mola-julia%2F|target:_blank&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;35952&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1728686032699{margin-bottom: 10px !important;padding-bottom: 0px !important;}&#8221; link=&#8221;https:\/\/prcp.com.pe\/en\/partner\/kuroiwa-david\/&#8221;][vc_custom_heading text=&#8221;David Kuroiwa&#8221; font_container=&#8221;tag:h3|font_size:13px|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221; link=&#8221;url:https%3A%2F%2Fprcp.com.pe%2Fen%2Fpartner%2Fkuroiwa-david%2F|target:_blank&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;35266&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1728685988703{margin-bottom: 10px !important;padding-bottom: 0px !important;}&#8221; link=&#8221;https:\/\/prcp.com.pe\/en\/senior-expert\/vallve-marianna\/&#8221;][vc_custom_heading text=&#8221;Marianna Vallv\u00e9&#8221; font_container=&#8221;tag:h3|font_size:13px|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221; link=&#8221;url:https%3A%2F%2Fprcp.com.pe%2Fen%2Fsenior-expert%2Fvallve-marianna%2F|target:_blank&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;75583&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1728685962324{margin-bottom: 10px !important;padding-bottom: 0px !important;}&#8221; link=&#8221;https:\/\/prcp.com.pe\/en\/associate\/figueroa-ana-lucia\/&#8221;][vc_custom_heading text=&#8221;Ana Luc\u00eda Figueroa&#8221; font_container=&#8221;tag:h3|font_size:13px|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221; link=&#8221;url:https%3A%2F%2Fprcp.com.pe%2Fen%2Fassociate%2Ffigueroa-ana-lucia%2F|target:_blank&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;52322&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1728686105900{margin-bottom: 10px !important;padding-bottom: 0px !important;}&#8221; link=&#8221;https:\/\/prcp.com.pe\/en\/associate\/marquez-luciana\/&#8221;][vc_custom_heading text=&#8221;Luciana M\u00e1rquez&#8221; font_container=&#8221;tag:h3|font_size:13px|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221; link=&#8221;url:https%3A%2F%2Fprcp.com.pe%2Fen%2Fassociate%2Fmarquez-luciana%2F|target:_blank&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_row disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1644601412491{margin-top: 40px !important;}&#8221;][vc_column][vc_column_text]<div class=\"section-title\"><h3>Latest news<\/h3><\/div><div id=\"boxes\"><div class=\"ultimas-noticias\"><a class=\"thumbnail-img\" href=\"https:\/\/blog.prcp.com.pe\/competencia\/client-memo-la-corte-suprema-cuestiona-el-plazo-de-prescripcion-en-libre-competencia\/\" target=\"_blank\"><div class=\"news-image-style\" style=\"background-image:url(https:\/\/blog.prcp.com.pe\/wp-content\/uploads\/2026\/04\/iStock-1391372203-1-1024x610.jpg);\"><\/div><\/a><p class=\"date-text section-title\">10\/04\/2026<\/p><h5>Client Memo &#8211; La Corte Suprema cuestiona el plazo de prescripci\u00f3n en libre competencia<\/h5><a class=\"boton-arti read-more-btn\" href=\"https:\/\/blog.prcp.com.pe\/competencia\/client-memo-la-corte-suprema-cuestiona-el-plazo-de-prescripcion-en-libre-competencia\/\" target=\"_blank\">Read more<\/a><\/div><div class=\"ultimas-noticias\"><a class=\"thumbnail-img\" href=\"https:\/\/blog.prcp.com.pe\/penal\/accede-al-video-y-presentacion-de-nuestro-webinar-el-nuevo-delito-informatico-de-comercializacion-de-datos-personales-y-su-implicancia-practica-en-las-organizaciones\/\" target=\"_blank\"><div class=\"news-image-style\" style=\"background-image:url(https:\/\/blog.prcp.com.pe\/wp-content\/uploads\/2026\/01\/iStock-1132766283_1.jpg);\"><\/div><\/a><p class=\"date-text section-title\">18\/03\/2026<\/p><h5>Accede al video y presentaci\u00f3n de nuestro webinar \u00abEl nuevo delito inform\u00e1tico de comercializaci\u00f3n de datos personales y su implicancia pr\u00e1ctica en las organizaciones\u00bb<\/h5><a class=\"boton-arti read-more-btn\" href=\"https:\/\/blog.prcp.com.pe\/penal\/accede-al-video-y-presentacion-de-nuestro-webinar-el-nuevo-delito-informatico-de-comercializacion-de-datos-personales-y-su-implicancia-practica-en-las-organizaciones\/\" target=\"_blank\">Read more<\/a><\/div><div class=\"ultimas-noticias\"><a class=\"thumbnail-img\" href=\"https:\/\/blog.prcp.com.pe\/competencia\/client-memo-indecopi-publica-su-plan-anual-de-fiscalizacion-2026\/\" target=\"_blank\"><div class=\"news-image-style\" style=\"background-image:url(https:\/\/blog.prcp.com.pe\/wp-content\/uploads\/2026\/01\/colocar-imagen.jpg);\"><\/div><\/a><p class=\"date-text section-title\">14\/01\/2026<\/p><h5>Client Memo &#8211; INDECOPI publica su Plan Anual de Fiscalizaci\u00f3n 2026<\/h5><a class=\"boton-arti read-more-btn\" href=\"https:\/\/blog.prcp.com.pe\/competencia\/client-memo-indecopi-publica-su-plan-anual-de-fiscalizacion-2026\/\" target=\"_blank\">Read more<\/a><\/div><div class=\"ultimas-noticias\"><a class=\"thumbnail-img\" href=\"https:\/\/blog.prcp.com.pe\/competencia\/client-memo-la-anpdp-ha-publicado-la-directiva-que-establece-las-disposiciones-para-la-designacion-desempeno-y-funciones-del-oficial-de-datos-personales\/\" target=\"_blank\"><div class=\"news-image-style\" style=\"background-image:url(https:\/\/blog.prcp.com.pe\/wp-content\/uploads\/2026\/01\/iStock-2174743722-1024x683.jpg);\"><\/div><\/a><p class=\"date-text section-title\">02\/01\/2026<\/p><h5>Client Memo &#8211; La ANPDP publica la Directiva que establece las disposiciones para la designaci\u00f3n, desempe\u00f1o y funciones del Oficial de Datos Personales<\/h5><a class=\"boton-arti read-more-btn\" href=\"https:\/\/blog.prcp.com.pe\/competencia\/client-memo-la-anpdp-ha-publicado-la-directiva-que-establece-las-disposiciones-para-la-designacion-desempeno-y-funciones-del-oficial-de-datos-personales\/\" target=\"_blank\">Read more<\/a><\/div><div class=\"ultimas-noticias\"><a class=\"thumbnail-img\" href=\"https:\/\/blog.prcp.com.pe\/competencia\/video-cual-es-el-rol-del-oficial-de-datos-personales-y-su-relevancia-en-las-empresas\/\" target=\"_blank\"><div class=\"news-image-style\" style=\"background-image:url(https:\/\/blog.prcp.com.pe\/wp-content\/uploads\/2025\/10\/iStock-1485950687-2-1024x512.jpg);\"><\/div><\/a><p class=\"date-text section-title\">13\/11\/2025<\/p><h5>Video: \u00ab\u00bfCu\u00e1l es el rol del Oficial de Datos Personales y su relevancia en las empresas?\u00bb<\/h5><a class=\"boton-arti read-more-btn\" href=\"https:\/\/blog.prcp.com.pe\/competencia\/video-cual-es-el-rol-del-oficial-de-datos-personales-y-su-relevancia-en-las-empresas\/\" target=\"_blank\">Read more<\/a><\/div><div class=\"ultimas-noticias\"><a class=\"thumbnail-img\" href=\"https:\/\/blog.prcp.com.pe\/competencia\/client-memo-plataformas-digitales-de-comercio-electronico-se-encuentran-obligadas-a-contar-con-un-libro-de-reclamaciones\/\" target=\"_blank\"><div class=\"news-image-style\" style=\"background-image:url(https:\/\/blog.prcp.com.pe\/wp-content\/uploads\/2025\/11\/iStock-1249101856-1024x450.jpg);\"><\/div><\/a><p class=\"date-text section-title\">11\/11\/2025<\/p><h5>Client Memo &#8211; Plataformas digitales de comercio electr\u00f3nico se encuentran obligadas a contar con un Libro de Reclamaciones<\/h5><a class=\"boton-arti read-more-btn\" href=\"https:\/\/blog.prcp.com.pe\/competencia\/client-memo-plataformas-digitales-de-comercio-electronico-se-encuentran-obligadas-a-contar-con-un-libro-de-reclamaciones\/\" target=\"_blank\">Read more<\/a><\/div><a class=\"ver-todas btn category-btn\" href=\"https:\/\/blog.prcp.com.pe\/ultimas-publicaciones\/\">See all the news<\/a><\/div>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1541551259246{margin-top: 40px !important;}&#8221;][vc_column][vc_column_text]<div class=\"section-title\"><h3>Latest news<\/h3><\/div><div id=\"boxes\"><div class=\"ultimas-noticias\"><a class=\"thumbnail-img\" href=\"https:\/\/blog.prcp.com.pe\/investigaciones-internas\/cartilla-sospechas-de-irregularidades-en-tu-organizacion-nuestro-proceso-de-investigacion-interna-te-da-respuestas-claras\/\" target=\"_blank\"><div class=\"news-image-style\" style=\"background-image:url(https:\/\/blog.prcp.com.pe\/wp-content\/uploads\/2025\/06\/iStock-1488106840-1-1024x683.jpg);\"><\/div><\/a><p class=\"date-text section-title\">12\/08\/2025<\/p><h5>Cartilla &#8211; 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Nuestro Proceso de Investigaci\u00f3n Interna te da Respuestas Claras<\/h5><a class=\"boton-arti read-more-btn\" href=\"https:\/\/blog.prcp.com.pe\/investigaciones-internas\/cartilla-sospechas-de-irregularidades-en-tu-organizacion-nuestro-proceso-de-investigacion-interna-te-da-respuestas-claras\/\">Read more<\/a><\/div><div class=\"ultimas-noticias\"><a class=\"thumbnail-img\" href=\"https:\/\/blog.prcp.com.pe\/corporativo-fusiones-y-adquisiciones\/jose-antonio-payet-e-ivan-meini-para-gestion-irregularidades-en-companias-la-investigacion-interna-como-llave-para-hacerles-frente\/\" target=\"_blank\"><div class=\"news-image-style\" style=\"background-image:url(https:\/\/blog.prcp.com.pe\/wp-content\/uploads\/2025\/04\/CORTE-DE-FOTO-PARA-MINIATURA-11-1024x664.jpg);\"><\/div><\/a><p class=\"date-text section-title\">24\/04\/2025<\/p><h5>Jos\u00e9 Antonio Payet e Ivan Meini para Gesti\u00f3n: \u00ab\u00bfIrregularidades en compa\u00f1\u00edas? La investigaci\u00f3n interna como \u201cllave\u201d para hacerles frente\u00bb<\/h5><a class=\"boton-arti read-more-btn\" href=\"https:\/\/blog.prcp.com.pe\/corporativo-fusiones-y-adquisiciones\/jose-antonio-payet-e-ivan-meini-para-gestion-irregularidades-en-companias-la-investigacion-interna-como-llave-para-hacerles-frente\/\">Read more<\/a><\/div><div class=\"ultimas-noticias\"><a class=\"thumbnail-img\" href=\"https:\/\/blog.prcp.com.pe\/investigaciones-internas\/cartilla-investigaciones-internas\/\" target=\"_blank\"><div class=\"news-image-style\" style=\"background-image:url(https:\/\/blog.prcp.com.pe\/wp-content\/uploads\/2025\/04\/imagen-investigaciones-1024x664.jpg);\"><\/div><\/a><p class=\"date-text section-title\">14\/04\/2025<\/p><h5>Cartilla &#8211;  \u00bfConoces tus Riesgos Penales? Descubre el Valor de las Investigaciones Internas<\/h5><a class=\"boton-arti read-more-btn\" href=\"https:\/\/blog.prcp.com.pe\/investigaciones-internas\/cartilla-investigaciones-internas\/\">Read more<\/a><\/div><a class=\"ver-todas btn category-btn\" href=\"https:\/\/blog.prcp.com.pe\/ultimas-publicaciones\/\">See all the news<\/a><\/div>\n<div id=\"gtx-trans\" style=\"position: absolute; left: 199px; top: -10px;\">\n<div class=\"gtx-trans-icon\"><\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_row_inner][vc_column_inner width=&#8221;2\/3&#8243;][lab_heading title_tag=&#8221;H1&#8243; title=&#8221;Consumer Law&#8221; el_class=&#8221;no-relleno&#8221;][\/lab_heading][vc_column_text] At Payet, Rey, Cauvi, P\u00e9rez Abogados, we have the most comprehensive and recognized consumer protection practice among the full-service firms in the country. We advise local and international clients on regulatory compliance, periodic legal advice, call-backs, recalls and large-scale consumer complaints, as well as administrative and judicial litigation (including&hellip;<\/p>\n","protected":false},"author":3,"featured_media":76442,"parent":7263,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-servicio-template.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-76422","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Consumer Law - Payet, Rey, Cauvi, P\u00e9rez<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Consumer Law - Payet, Rey, Cauvi, P\u00e9rez\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_row_inner][vc_column_inner width=&#8221;2\/3&#8243;][lab_heading title_tag=&#8221;H1&#8243; title=&#8221;Consumer Law&#8221; el_class=&#8221;no-relleno&#8221;][\/lab_heading][vc_column_text] At Payet, Rey, Cauvi, P\u00e9rez Abogados, we have the most comprehensive and recognized consumer protection practice among the full-service firms in the country. 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